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CyberDuck SFTP Guide

Firstly, download and install Cyberduck. This can be used on either Mac or Windows. You can do this by going to the Cyberduck website http://cyberduck.io

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You will now need to download the SSH/ SFTP key from the panel, a guide on finding and downloading the key can be found at https://www.creeperhost.net/help/docs/creeperpanel/file-manager/setting-up-ssh-sftp

Open Cyberduck, then click Open Connection.

Cyberduck Open Connection

Ensure the following:

  • Protocol is set to SFTP.
  • The port is 22.
  • Enter your server's Hostname (yourservicename.playat.ch).
  • Enter the user customer.
  • Click on Choose.
  • Click on the dropdown above the open button and select All Files.
  • Navigate to where you saved the .ppk (Windows), or .pem (macOS) file and click on it, then click on Open.

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Finally, click connect, and you will be able to access the server's file system.