CreeperHost Support
At CreeperHost, we provide 24/7 live support for all our server hosting services. Whether you're running a Minecraft server, a modpack, or another game or service we support, help is always only a message away. You can reach us through our official Discord server, MineTogether, or directly through the CreeperPanel, our powerful and easy-to-use control panel.
Languages and translation
Choose a language for CreeperPanel, chat with Theo in it and write to our support team in your own words. Translation helps keep the conversation moving so you can get back to playing.
Cancelling your Service
Once a cancellation request has been inputted, you will no longer be able to request a refund.
Discord Live Chat Support
Get help with your server while you keep playing. Link your Discord account directly from CreeperPanel, then start a private chat with our support team.
The Refund Process
Whilst CreeperHost takes the utmost pride and care in what we do, there is still a small chance that something may happen which leads you wanting to request a refund - for example excessive downtime or running issues. In the rare event that you would like to request a refund, we have kept the process as simple as possible.