📄️ Cancelling your Service
Once a cancellation request has been inputted, you will no longer be able to request a refund.
📄️ Discord Live Chat Support
To communicate with the CreeperHost team via Discord, you will need both a Discord account, and a MineTogether account, which will need to be linked, along with your CreeperHost account. Our guides to creating and linking your MineTogether account can be found HERE.
📄️ CreeperHost Support
At CreeperHost, we provide 24/7 live support for all our server hosting services. Whether you're running a Minecraft server, a modpack, or another game or service we support, help is always only a message away. You can reach us through our official Discord server, MineTogether, or directly through the CreeperPanel, our powerful and easy-to-use control panel.
📄️ The Refund Process
Whilst CreeperHost takes the utmost pride and care in what we do, there is still a small chance that something may happen which leads you wanting to request a refund - for example excessive downtime or running issues. In the rare event that you would like to request a refund, we have kept the process as simple as possible.