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Prism Launcher

warning

Before attempting to update your client-side modpacks through Prism, make sure your client-side installation isn't running

Updating a modpack through Prism

If you have recently updated your server's modpack, you will need to update your client-side mod pack to the same version. If you don't, you will be unable to connect to your server, getting a mod version mismatch error, similar to what you see below.

Prism Launcher Update Modpack

To rectify this, start by opening the Prism launcher, then:

  1. Locate the instance you wish to update, and right-click it.
  2. Select Edit from the menu to open the settings window for this instance.

Prism Launcher Update Modpack

  1. In the window, select CurseForge.
  2. Open the Update to version dropdown menu, and select the version that matches your server's installation. On the CreeperPanel, you can find this by selecting your instance - your version will be displayed under your server's name.
  3. Select Update Pack. If you have manually downloaded the .ZIP to your client, select Update from File and follow the instructions.

Prism Launcher Update Modpack

  1. The Prism launcher will inform you when the update is complete. Some modpacks may require you to download certain mods manually - the launcher will inform you which mods fall into this category.

Prism Launcher Update Modpack

That's it! You should now be able to connect to your server without issues. Remember, any time you update your server's mod pack, you will also need to update your client-side installation!

Retrieving Logs from Prism

On the rare occasion you need support with your service, you may be requested by our Support staff to upload your client-side logs. You'll need to configure some settings in Prism before you're able to upload them; this part of the guide will cover how to configure these settings, as well as show you how to upload your logs.

Configuring your Export Settings

To start configuring your settings;

  1. Select Settings in the top menu. This will open a seperate window.
  2. Select Services from the sidebar.
  3. Open the drop-down menu under Paste Service Type, and select hastebin.
  4. In the Base URL field, enter https://pste.ch
  5. Select OK to save your configurations.

Prism Launcher Configure Log Settings

Exporting your Prism Logs

Awesome - you're ready to export your client-side logs! Head back to the main Prism window, then;

  1. Right-click the instance you're using, then
  2. Select Edit from the menu.

Prism Launcher Export Logs

  1. Select Minecraft from the sidebar, if it isn't already. You should see your most recent log displayed in the window.
  2. Select Upload.

Prism Launcher Export Logs

  1. Prism will ask you to confirm your upload. Select Yes.

Prism Launcher Export Logs

  1. Prism will inform you when the upload is complete, and will copy the URL directly to your clipboard. Select OK to close the window.

Prism Launcher Export Logs

  1. To confirm the link is working, open a new browser window or tab, and click on the address bar.
  2. Paste your link, and hit enter.

Prism Launcher Export Logs

You should now see your exported log in your browser.

Prism Launcher Export Logs

That's it - you now know how to export your logs for others to view them!

Prism Launcher Export Logs


Next steps

Take a look at how to update your CreeperHost instance's version, as well as some of our Support Pages.

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