Recently Updated Pages
Fractureiser Scanner
What is Fractureiser? Fractureiser is a piece of malware that was recently found in some popular...
Finding your IP address
The IP address and hostname of your service can be found by clicking on the Access link in the si...
Live Chat using Discord
We now offer live chat support through Discord, to activate this option you will need to follow t...
Service Location
When ordering a service, it is important to get the best connection to your service as possible. ...
Setting up SSH/sFTP
If you are looking to manage your server using SSH or want to transfer files using sFTP you will ...
Generating your own SSH key
Windows To generate an SSH key on Windows you will need to download PuttyGen from https://www.ch...
Changing payment method
1. To change the payment method used to pay for your service, open the invoice for your service f...
Retrieving modpack logs from the CurseForge app
Navigate to the Minecraft section of the CurseForge app and right-click on the modpack you want t...
Setting/Changing the server icon
If you are strugging to find your minecraft server please take a look at the following guide. 1....
Cold Storage
What is Cold Storage? Cold Storage is an option that will allow you to cancel your service and k...
Creating an account
A MineTogether account can be created by going to https://minetogether.io/ then clicking the Logi...
WinSCP SFTP Guide
Download and install WinSCP. This is Windows only. You can do this by either going directly to th...
CyberDuck SFTP Guide
Firstly, download and install CyberDuck. This can be used on either Mac or Windows. You can do th...
PuTTY (<=0.77) SSH Guide
Putty is a piece of software that can be used to connect to your server using SSH and can be down...
FileZilla sFTP Guide
IMPORTANT!Before proceeding with following the guide, you will fist need to follow this guide to ...
PuTTY (>=0.78) SSH Guide
Putty is a piece of software that can be used to connect to your server using SSH and can be down...
Restoring Backups
If you have made a backup via the Service > Backups page, you can restore it by: 1) Visit any...
Installation Locations
All installations are stored within the /home/minecraft/* directory within their respective folde...
File Manager
Navigating Around To open a folder or a file all you need to do is double click on the file/fold...
Opping a Player
There are multiple methods you can use to OP a player when using our panel, those methods have be...