CyberDuck SFTP Guide
Firstly, download and install CyberDuck. This can be used on either Mac or Windows. You can do this by going to the CyberDuck website below:
You will thennow need to login todownload the panel. AfterSSH/sFTP this,key pressfrom "Service"the panel, a guide on thefinding leftand menu, then "Access" under that to display your sFTP/SSH login information. Click opendownloading the "Download"key button,can thisbe willfound causeat a popup to appear, confirm you have read the very serious message, and, download button again - Your browser will now download a .chPPK file to use in your sFTP capable client.https://www.creeperhost.net/wiki/books/general-information/page/how-to-sshsftp-into-your-server
Open CyberDuck, then click "Open Connection".
Ensure the following:
- Protocol is set to "SFTP".
- The port is "22".
- Enter your server's Hostname (yourservicename.playat.ch).
- Enter the user "customer".
- Click on "Choose"
- Click on the dropdown above the open button and select "All Files (*.*)
- Navigate to where you saved the .ppk file and click on it, then click on open
Finally, click connect - and you will be able to access the server's filesystem
Note: PPK files have a limited lifespan, after approx. 90mins you will need to obtain a new one in order to login again.