Planned maintenance

Wednesday, October 24, 2012


We will be migrating some of our Atlanta servers from multiple cabinets into one cabinet for easier access. This will allow us to improve bandwidth, and decrease support times when problems arise. This is expected to be finished within 1 hour, and is scheduled for 9am October 24th




Data Centre Information

Saturday, June 16, 2012


Our Locations; NUREMBERG, GERMANY; The many redundant internet connections to the largest German internet exchange, DE-CIX, as well as a direct connection to German Telekom, ensure the smooth operation of your internet presence. Energy efficient direct free cooling (DC 10) N+2 redundancy (DC 10) Cool Aisle Containment (DC 10) Under-floor air conditioning Monitoring of air temperature...

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Emergency Maintenance (US2)

Wednesday, January 25, 2012


We will be performing emergency maintenance on our US2 node to repair an issue with disk partitioning which may be effecting users disk quotas.   We expect this to take no longer than 15 minutes.




Network Upgrades

Tuesday, January 17, 2012


We have began work to isolate each and every part of our network so they can all run independantly of each other, so there is no single point of failure which would take all of CreeperHost.net's services offline.   These works may take several days or weeks, and may impact support response times and setup times.   We appologise for any inconvinience this may cause, however...

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Support

Friday, December 23, 2011


Hello,   We will only be accepting technical support requests with urgency over the next 4 days, please refrain from opening tickets except for emergencies.   ~CreeperHost Team




December - Christmas Hours

Friday, December 9, 2011


Hello,   At CreeperHost we're devoted to top of class customer service, however, as you may be aware, Christmas is upon us, dure-in the Christmas and New Year period, our support times may be adversely effected, our support will remain open every day, however response times may be upward of 6 hours at times.   While we appologise for the delay, we hope you understand, we also...

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